SHIPPING & RETURNS PAGE
Domestic Shipping (USA)
We ship from our warehouse in Kennesaw, GA.
Please find below additional shipping information.
Shipping within the USA
UPS Ground: 1-5 business days, 10 USD
UPS 2nd Day: 2 business days, 20 USD
UPS Next Day Air: 1 business day, 40 USD
*Orders must be placed before 2pm EST to accommodate shipping windows above.
*We do not ship to PO boxes.
Our facilities will try their best to ensure satisfaction is met. If you have any concerns or issues please reach out to orders@roariofficial.com. Your order will be shipped within 24 hours from the time you receive your order confirmation on business days (not including public holidays). Actual delivery times may vary depending on shipping locations and international customs procedures. Due to high volume, shipping delays during Holiday times may occur.
International Shipping
International shipping options & rates will be provided at checkout.
Our facilities will try their best to ensure satisfaction is met. If you have any concerns or issues please reach out to orders@roariofficial.com. Your order will be shipped within 24 hours from the time you receive your order confirmation on business days (not including public holidays). Actual delivery times may vary depending on shipping locations and international customs procedures. Due to high volume, shipping delays during Holiday times may occur.
Returns & Exchanges
We accept returns & exchanges on full price merchandise within 14 days of receiving your order*. All merchandise must be in its original condition- unused, unwashed, unaltered and undamaged with all original tags attached. We reserve the right to refuse any merchandise sent back to us that does not follow these guidelines.
*For sanitary reasons, bodysuits are final sale.
Place your return/exchange HERE.
PLEASE NOTE:
- Refunds are eligible on full priced merchandise only. Full price items can be returned for a full refund, store credit or size/color exchange. All bodysuits are final sale.
- Items marked "Archive" are FINAL SALE and are not eligible for a refund, store credit, or exchange. Please reach out to customer support with any questions or concerns.
- Items purchased during a flash/promotional sale with a code or automatic discount can be returned for a store credit or size/color exchange only.
- Our one time “welcome 15% off” code does not apply as a flash sale promotional code and is non combinable with other promotional codes.
- Please allow up to 7 business days for the processing of refunds and exchange requests.
- Shipping costs are non-refundable.
- We do not offer cancellations or changes once an order is placed.
- Delivery to rural addresses can be subject to delays.
- We are not responsible for lost, stolen, or damaged packages during transit.